Thank you for choosing PerksVilla for your corporate needs. Please review our return and refund policy, taking into account that specific seller policies may apply.
Returns:
Defective or Damaged Products:
Notify us within 7 days of receiving the product.
Provide clear images showcasing the defect or damage.
Seller-specific return policies may apply; otherwise, our general policy will be in effect.
Incorrect Product Received:
Contact us within 7 days of receiving the product.
Return the incorrect item in its original condition.
Seller-specific return policies may apply; otherwise, our general policy will be in effect.
Unsatisfactory Performance:
Notify us within 14 days if the product does not meet your expectations.
Return the item in its original packaging.
Seller-specific return policies may apply; otherwise, our general policy will be in effect.
Refunds:
Refund Eligibility:
Refunds are processed for eligible returns within 14 days of receiving the product.
Items must be unused and in their original packaging.
Refund Process:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed, and a credit will be applied to your original method of payment.
Non-Refundable Items:
Certain items, such as personalized or customized products, are non-refundable unless defective.
Seller-Specific Policies:
Application:
Seller-specific return and refund policies take precedence over our general policy.
Communication:
Find specific seller policies on the product page or contact the seller directly for clarification.
Cancellation:
Order Cancellation:
Contact us within 24 hours of placing your order for cancellation.
Cancellations beyond this timeframe may be subject to processing fees.
Contact Us:
For any return, refund, or cancellation inquiries, please reach out to our customer support team at info@perksvilla.com.
PerksVilla reserves the right to update or modify this policy at any time without prior notice. Please check our website for the latest version of our return and refund policy.
Thank you for choosing PerksVilla for your corporate shopping needs.